Larkin Street Stories: Working with Homeless LGBT Youth

Larkin Street Youth ServicesThe mission of Larkin Street Youth Services is to create a continuum of services that inspires youth to move beyond the street. We will nurture potential, promote dignity, and support bold steps by all.

In Episode 3 of Larkin Street Stories, Toby coaches a transgender youth who is preparing for an important job interview.

“I enjoyed my internship at Larkin Street because I was working at a place I like and respect.”

For more information, visit: http://www.larkinstreetyouth.org/

Equality in Leadership

The role of women in the job market has exponentially grown over the last half-century and there’s a lot of data to prove it. This interesting graphic about Equality in Leadership points out statistics about the transition of dominance between men and women in education and business.

Equality in Leadership

Created by: Educational Leadership

Remote Work for Interns and Employees

Businessman Stretching While doing remote work on His LaptopWe just came across an interesting article by Rieva Lesonsky, the CEO of GrowBiz Media, a media company that helps entrepreneurs start and grow their businesses. The article talks about how small businesses can benefit from promoting remote work or having their employees work from home. Lesonsky references a survey conducted by 7th Sense Research that found that “60 % of employees said they could do their jobs remotely, and 72% prefer to work at home.” However, the survey also showed that 73% of companies surveyed didn’t have a formal policy for remote work.

In March of 2010, the White House hosted a forum on Workplace Flexibility and released a report by the President’s Council of Economic Advisers that highlighted benefits of remote work including reducing absenteeism, lowering turnover, improving the health of workers, and increasing productivity.”

The benefits of implementing remote work policies include:

* Reduction of over-head expenses
* Increase in employee productivity
* Reduction of employee turnover

But, how about remote internships? Can it work? More and more we see position descriptions on our Internship Board that describe internship programs where the intern has the opportunity to do a certain number of hours of remote work per week or to only do remote work. This can be extremely beneficial not only to the employer but also for the intern because there’s no transportation cost and it gives the interns a chance to show maturity and responsibility by completing their tasks even if they are not under direct supervision.

The Regional internship Center has worked with hundreds of employers and internship seekers to promote the best internship programs for our region. We understand how important flexibility is for both employers and interns. Employers are aware that their interns have classes to attend and papers to turn in in addition to the work they do for their internship programs.

In return, interns are aware that, by doing an internship program, you are part of a team and it’s important to be conscious of their responsibilities within the organization. Once again, being flexible is part of the deal. For this reason we decided to bring up the remote work topic to the table and let you decide if this strategy could work for your organization.

Workplace Bullies are Bad for Business

workplace bully screaming at a co-worker

Image extracted from: Chicago Tribune

The Workplace Bullying Institute posted a really interesting article by Rex Huppke of the Chicago Tribune, “Bullies are Bad for Bottom Line.” The well-known institute is an organization dedicated to the eradication of workplace bullying. We have previously published two posts on the RIC blog talking about workplace bullying as we believe it’s an important subject to be presented to employers and to the upcoming workforce.

According to the article, the American “work culture that often rewards aggressiveness, bullies have a nasty tendency of succeeding at work.” Does that sound familiar? As much as 35% of the U.S. workforce has been victim of workplace bullies.

What differentiates workplace bullies from the classic high-school bullying is the absence of physical violence. While high school kids resort to physical aggression to intimidate their victims, workplace bullies know that this kind of behavior could cost their job.

The abusive conduct of workplace bullies is something that’s done on a regular basis for a continuous period of time. The article contains a quote from Timothy Dimoff, founder of SACS Consulting & Investigative Services, an Ohio-based company that specializes in high-risk workplace and human resource issues. Dimoff states: “It’s constant and repetitive; someone who’s using different means of harassment, whether it’s complaining about the person, spreading rumors, blaming them, encouraging others not to talk to the person. It’s more psychological and emotional abuse.”

Workplace bullies often make jokes about a co-worker in front of other people in a consistent and repetitive manner, demeaning them even in subtle ways. This kind of behavior can lead the victim of the abuse to serious physical and mental health problems.

We previously discussed the “Effects of Workplace Bullying on Employee Productivity” but employers must know that not only the victim of the abuse is not being as productive as they normally would. Think about how much time and energy is spent by workplace bullies on making jokes, and actively engaging in abusive behaviors.

Additionally, workplace bullies can often criticize or take credit for the victim’s work. This sends a lot of misleading information to management. It means managers will not be able to accurately gage who is doing a good job in the team, who should be promoted or get a raise, and who is setting the rest of the group back.

Also on the Chicago Times article, Dr. Gary Namie, founder of the Workplace Bullying Institute, invites employers to ask themselves about the cost that workplace bullies generated for their organizations. Can you gage how many talented and accomplished professionals your workplace bullies have driven away? Do you know how much work time is eaten up with employers having to deal with workplace bullies?

Employers must be aware and know how to deal with these situations. After all, it is the employer’s responsibility to create a work environment that repels workplace bullies and promotes collaboration.

 

LGBT in the Workplace III: LGBT Workplace Resources

In the past several years a lot more attention has been paid to LGBT workplace concerns: for example, being fired for being (or perceived to be) lesbian, gay, bisexual or transgender, transitioning from one gender to another at work, the “pink ceiling”–that which prevents LGBT people from moving up in their careers.

A lot of questions arise when we talk about LGBT workplace issues.  How do we identify LGBT employees while ensuring privacy, especially for those who are not open about sexuality or gender identity? What are the legal obligations an employer has to its employees whether or not they are LGBT? What is an organization’s overall responsibility to a particular community?

The following information may be helpful to you if you are (1) an employer with questions about how to make your workplace more inclusive of LGBT employees,  if you are (2) an employee seeking ways to support LGBT co-workers, or if you are (3) LGBT or questioning your sexuality or gender identity and how that might affect you in the workplace.

LGBT Workplace Quotes

“Many Americans do not understand that in the majority of states, employers can legally fire a high-performing worker simply because that worker is LGBT.” (from The Momentum Report, August 2011)

“Transgender and gender non-conforming people face rampant discrimination in every area of life: education, employment, family life, public accommodations, housing, health, police and jails, and ID documents.” (from Injustice at Every Turn press release, February 03, 2011)

“Inclusive workpalce environemts for LGBT employees are crucial for career progression and bottom line” (from The Power of “Out” press release, June 21st, 2011)

“Significant numbers of LGBT employees continue to experience a negative workplace climate that appears unaffected by organizational policies” (from Degrees of Equality introduction, September 2009)

LGBT Workplace-related Reports

Organizations Local and National
LGBT Workplace Library

Allies at Work: Creating a Lesbian, Gay, Bisexual and Transgender Inclusive Work Environment by Dr. David M. Hall, 2009

the pink ceiling

American Heroes: Coming Out from Behind the Badge ed. Greg Miraglia, 2010

Changing Corporate America from Inside Out: Lesbian and Gay Workplace Right by Nicole C. Raeburn, 2004

The G Quotient: Why Gay Executives are Excelling as Leaders… And What Every Manager Needs to Know by Kirk Snyder, 2006

Gay Men Straight Jobs by Dan Woog, 2001

The Inclusion Paradox: The Obama Era and the Transformation of Global Diversity by Andrés T. Tapia, 2009

gay men straight jobs

Just One of the Guys? Transgender Men and the Persistence of Gender Inequality by Kristen Schilt, 2011

Making HERstory: Womyn Working It Out! by Denalerie Johnson-Faniel PhD, 2011

Microaggressions in Everyday Life: Race, Gender, and Sexual Orientation by Derald Wing Sue, 2010

The Pink Ceiling: Lessons in Organizational Diversity by Todd Arwood, 2007

Transgender Workplace Diversity by Dr. Jillian T. Weiss, 2007

 

http://www.hrc.org/cei2011/index.html

Building Trust and Maintaining Credibility

Do your peers, customers, family and friends find you credible? To be considered credible, people must find you to be trustworthy and an expert on the subject at hand. Building trust is the most critical component for establishing and maintaining credibility. If people have a difficult time trusting someone’s character, they will struggle with developing compatible professional and personal relationships.

building trust to establish and maintain creditability

Image extracted from: Buzzle

Building trust is like building the foundation of a house.  Without the foundation, the house will not have its primary support in place; consequently, the house (relationship) will collapse.  Having expertise on a topic, may make someone the go-to person but without building trust, credibility will not be fully established or maintained.

Since building trust involves demonstrating positive character traits in behaviors, it usually takes time to establish.  In some situations, building trust can happen quickly like when someone jumps into a situation and swiftly delivers positive results. It can also erode in a heartbeat when someone’s actions show disrespect towards others and a lack of accountability.

Building Trust: Behaviors

  1. Makes actions match words; follows through and keeps their promises.
  2. Possesses a successful track record of achievements and establishes themselves as an expert in the subject at hand.
  3. Communicates clear and consistent goals, expectations and standards.
  4. Listens with empathy; understands other perspectives, validates people, and asks questions to show interest and eliminate false assumptions.
  5. Makes an effort to show genuine sincerity and concern for employees as individuals.
  6. Maintains confidentiality and stays out of the gossip circuit.
  7. Approaches rather than ignores tough conversations and situations.
  8. Is approachable and open-minded.
  9. Thinks and responds with a growth versus a fixed mindset.
  10. Acts authentically and is likable.

As the above behaviors are demonstrated, you start building trust and credibility is established and maintained.  When credibility is maintained, high-performance teams emerge and personal relationships are strengthened, deepened and healthy.  Work on building trust and developing your credibility by demonstrating trusting behaviors and watch others follow.  Be the role model to bring greater success to your work teams, family team and yourself.  It’s never too late to be how you could have been.